OMM Business Solutions Ltd
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tel: 020 7515 9595
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"We demand and expect the highest standards at all times which OMM have always provided in an extremely competent and capable manner for many years."


 

 

  Terms and Conditions  
 

Privacy
Privacy Policy

This Privacy Policy explains how we will use any of your personal information collected and the use of cookies.

We at OMM take your personal privacy extremely seriously. We are strongly committed to respecting our website users’ privacy and ensuring their online protection.

To demonstrate this commitment, we have set out below our privacy guidelines. We reserve the right to amend this privacy policy at any time. Notification of any necessary changes will be posted on our website and once posted, will operate with immediate effect.

Personal Data Collection

Any personal data collected during the use of this website will be used in accordance with the Data Protection Act 1998, and other relevant laws.

We collect personal data in several ways:

  • Names, email addresses and other contact details that have been provided by users
  • Online forms and email hyperlinks used by website visitors
  • Online surveys and feedback
  • Cookies where additional data is collected automatically. Please see our Cookies Policy for more information

Data Protection Act

We abide by, and practice, the principles contained within the Act.

How we use your data

We collect information about our users and their use of our websites to enable us to improve performance and provide a better online service, particularly in the following areas:

  • Internal record keeping
  • Keeping users informed of our products and services
  • Personalisation of our services
  • The administering of orders and accounts concerning our suppliers and/or customers
  • Dealing with enquiries and requests
  • The processing of orders and the provision of After Sales service. (We may occasionally pass your details to our approved and trusted suppliers to facilitate the supply and/or delivery of products ordered)
  • We may use your email address to send you information on other products and services we believe may be of interest to you. There will be an opportunity to opt-out of this service at the Checkout stage before the purchase is completed

OMM will never sell or pass on any of your personal data to any outside third party.

All personal information collected through use of our websites is treated as strictly confidential.

Direct Marketing

We may contact you from time to time to inform you of new products and special offers which we believe may be of interest.

Any of our users may instruct us to remove personal data and contact information from our marketing database at any time.

OMM will not sell or pass on any of your information to third parties for marketing purposes.

Disclosure of information

OMM will not share your personal data with any third party, unless we are instructed to do so by government bodies and law enforcement agents.

Security

OMM are committed to safeguarding your privacy. To prevent unauthorised access or disclosure,we have enabled appropriate physical, electronic and managerial processes to defend and secure the personal information we have collected online.

Website Links

Our websites may contain links to other sites of interest. However, once a user has left our site by clicking on a link, we do not have any control over other websites. We cannot therefore, be held responsible for your protection and privacy on non-OMM websites. Any information provided on these linked websites is not covered by the OMM Privacy Policy. Users should exercise caution when visiting OMM-linked websites, and investigate the website’s own Privacy Policy.

Accessing your information

If you would like to know which personal information OMM retain about you, please contact us in writing, supplying adequate identifying information. We will only reply with the requested information to the e-mail address we have on file, unless you request that we send a hard copy response to your designated and verified postal address.

Information amendment and removal

OMM will amend or remove any data retained in our database upon request.

IP addresses

Upon visiting our website our server will record your IP address, along with the date, time and length of your visit. This information helps us to gather statistical data regarding the use and navigation of our website, which OMM can then use to improve its performance and usability for our customers benefit.

About cookies

Cookies are small packets of information sent to web browsers by web servers, which then stores them on a computer or mobile device. Only the server that sent the information will be able to retrieve or read the cookie’s contents.
Each cookie is unique to your web browser. A cookie contains anonymous information, for example, a unique identifier, the website name, and various numbers. A cookie allows a website to retain information, such as your viewing preferences and the items in your shopping basket.
Every time the browser requests a page from the server, this information is then returned, enabling a web server to identify and track web browsers.
There are two main types of cookies: session cookies and persistent cookies.  Session cookies will be deleted from your computer when the browser is closed down.  Persistent cookies remain stored on your computer until they are deleted or expire.

How cookies are used by us

Cookies do not contain any personally identifiable information. However, your personal information kept by us may be linked to the information stored in and obtained from cookies.

Stored information from your use of our cookies may be used for the following purposes:
(1) to identify your computer when you visit our website
(2) to track you as you navigate our site, enabling the use of the shopping cart
(3) to improve our website’s usability
(4) to analyse the use of our website
(5) to administrate our website
(6) to personalise our website for you
Our websites use two types of cookies:

  • Session cookies (deleted after each visit)
    These enable necessary functions on our sites, such as retaining log in details for the session or for a transaction to be completed. They also help by reducing the need to transfer information across the internet. Session cookies are not stored on your computer and they expire when you end your browser session.
  • Persistent cookies (remain in place through multiple visits to our sites).
    These enable us to identify visitors returning to our websites. They also allow us to customise your user experience, based on your former website selections.

 

Google Analytics Cookie

To analyse the traffic on our website, we use the tool Google Analytics. Google uses cookies to generate information about website use. These cookies are stored on the users' computer. 
Full details of the cookies used by Google Analytics are available in Cookies & Google Analytics. More information can be found at Google's Privacy Policy for Google Analytics.
We do not share the data collected by Google Analytics, and do not believe that our use of this tool infringes on individual’s privacy. However, should you wish to opt out of this function, use the Google Analytics Opt-out Browser Add-on.


Opentracker Cookie

OMM uses www.opentracker.net to collect visitor data and analyse traffic on our site. This information aids us in improving our website, helping us to determine the interests and requirements of our visitors.

When a visitor lands on a page on our website, a cookie is created and downloaded to the user’s computer. The cookie is a small file and the information it contains is used for traffic analysis only. No personal details are stored in the cookie. Some browsers are able to block or refuse cookies, and/or notify the user before they are created.

Opentracker does not pass on any information stored in cookies to any third party, neither selling, giving nor trading for marketing or data-mining purposes.  For more information regarding their privacy policy, please visit www.opentracker.net.

Cookie management

Blocking cookies

Most browsers will permit a user refuse to accept cookies.

For example:

(1) Internet Explorer users can refuse all cookies by clicking on “Tools”,  then “Internet Options”, then “Privacy”, and selecting “Block all cookies” using the sliding selector.
(2) Firefox users can block all cookies by clicking on “Tools”, then “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.

However, blocking all cookies will affect the usability of many websites. For example, if a user blocks cookies on our websites, they may find they are not able to use the shopping cart or their account features.

Deleting cookies

Cookies already stored on your computer can be deleted.

For example: 

(1) If using Internet Explorer, the user must manually delete cookie files.  Instructions for deleting cookie files can be found at http://support.microsoft.com/kb/278835.
(2) If using Firefox, the user must first ensure that cookies will be deleted when you “clear private data”. (This setting can be changed by clicking on “Tools”, then “Options” and “Settings” in the “Private Data” box). Once this is done, the user can select “Clear private data” from the “Tools” menu.

Again, it is possible the user may experience some website usability problems if all cookies are deleted.

When a user visits and uses our websites, they are agreeing to our placing of essential and non-essential cookies on your computer and/or device.

A user can block any cookies from any website by altering browser settings. For more information about how to disable cookies in your browser, please visit the About cookies website.

Where to find more information about managing Cookies

 
     
     
 
Tel: 020 7515 9595 - Email: sales@omm.co.uk - Web: http://www.omm.co.uk
Contact us Office Solutions About Us

OMM Business Solutions Ltd
16 – 22 Abbey Trading Point
Canning Road
Stratford
London
E15 3NW
Tel: 020 7515 9595

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Company Registration Number 3121611, VAT registration No 714 5508 46, Copyright 2008 OMM.
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